347 N. Pottstown Pike, Suite 200 | Exton, PA 19341

Get Certified

AHIP:

  • To begin, click here
  • Once you log in, you should see the tests you’ll need to take right on the home page

Aetna/Coventry:

  • Click here to get to Aetna’s login page
  • All certifications are right on the home page. They will be locked until you passed AHIP

Envision:

  • EnvisionRxPlus’ 2018 certification training is now closed. They are no longer accepting new agent contracts.

Excellus:

  • Click here for the login menu — Contact HTA for the registration code
  • AHIP is not required but can be used in place of the Medicare Basics
  • Agents will need to register on Sentinel Elite if they’re not already signed up.
  • Your username and password can be retrieved by calling Sentinel Elite at 855-264-9664.
  • You can contact Excellus at 315-671-6409 to confirm certification

Humana:

  • Click here to begin
  • Bottom middle of home page; click on ‘Humana MarketPoint University’
  • Along the top bar; click on ‘Courses’ – ‘Courses I am enrolled in’
  • Click the Launch symbol next to each certification.
  • If completing MAPD certifications, be sure to complete Parts 1 and 2,

Independence Blue Cross:

  • Certification Link will come directly from Independence once an agent is contracted
  • Keystone Basic – This plan has been discontinued. All current members of the Basic plan will be moved to the Select plan.
  • Keystone 65 Focus – This is a new plan offered throughout the five counties. It is a very competitively priced plan with excellent benefits but has a defined network of doctors and hospitals, so make sure it works for your client. Keystone 65 Focus is available in Philadelphia and Bucks counties with drug coverage, and in Chester, Delaware, and Montgomery counties with or without drug coverage.
  • Keystone 65 Select – This plan is the flagship Independence product, a competitively priced plan with great benefits and a robust network. It’s available in all five counties with or without drug coverage.
  • Keystone 65 Preferred – This plan is the high-end Independence HMO plan. It has a higher premium, but also features superior benefits and access to doctors and hospitals outside of all five counties. Keystone 65 Preferred is available in the five counties with or without drug coverage.
  • Personal Choice 65 – This is a PPO plan offered by Independence that’s competitively priced with nice benefits. It includes a traveler benefit for access to doctors throughout the country at in-network prices. Personal Choice 64 is available in Philadelphia and Bucks counties with or without drug coverage, and in Chester, Delaware, and Montgomery counties with drug coverage.
  • AHIP is required
  • Certification Product Modules:
    • 2018 Independence Medicare Advantage Product Training | IBCPA
    • 2018 Medicare Core Certification | AHIPTC
    • Enhance On boarding Next Steps
    • Group Training Election
  •  Your username is your NPN. Your password is Onboard18.
  • To confirm your contract with Independence you can call the  Broker Medicare Resource Center at 888-234-3313 or email ibxmedicarebroker@ibx.com

Johns Hopkins:

  • Certification Link: This will be emailed to you along with a PIN number.
  • AHIP is not required, Johns Hopkins is using Gorman Sentinel Elite to certify agents, but AHIP training is accepted in lieu of Gorman’s Medicare Basics Training.

SilverScript: 

  • Click here to begin
  • Make sure to use Google Chrome or Mozilla Firefox when taking the certifications
    • We recommend to clear browsing history and cache, with out doing so you run the risk of not being able to view your certification
  • Along the top bar, hover over Tools, then click on “Training & Certification”
  • AHIP is not required but it can be used for compliance credit
    •  Yes, it is accepted as credit for the following courses:
      • Medicare Overview for Contracted Agents
      • Compliance Course for Contracted Agents
      • CMS Required Compliance and FWA Training
        Note: Gorman certification is also accepted in lieu of AHIP
  • AHIP/Gorman certificates can be submitted one of the following ways (may take 3 to 5 days)
    •  Transmit your AHIP results to SilverScript from the AHIP link located above
    • Upload your certificate file to the agent portal
    • Send your certificate via SilverMail in the agent portal
    • Fax your certificate to 866-208-5262

UnitedHealthCare/AARP:

  • Click here to begin.
  • 2019 Certification User Guide
  • You may have to update the password – they require this frequently
  • Once logged in; hover over ‘Knowledge Center’ and click ‘Certifications’ along the left side
  • Launch Certifications – may need to allow pup-ups to view the next screen, new tab should open up
  • Top left corner; click ‘Certifications’
  • If you’ve completed AHIP, this will replace the Medicare Basics Prerequisite tests.

WellCare:

  • Click here to begin (you must use Internet Explorer to access the training. WCU cannot be accessed via Google Chrome or Firefox at this time.)
  • Instructions below are for Medicare Advantage and Medicare Part D
  • Certification start date
    • PART 1 — WellCare Annual Certification Training: Live
    • PART 2 — AHIP: Live
  • Certification Part 1:
    • The Mastery exam consists of 50 questions worth two points each and is open-book. Training content can be found in under the “Resource” tab within each module.
    • Each agent is allowed up to three attempts on the exam and must achieve a score of 90% or better in order to pass and be certified. Leaving the exam page during the test will automatically void that attempt. After three failed attempts, you will not able to certify with WellCare for six months.
  • Certification Part 2:
    •  Agents must complete the latest AHIP Medicare training, with a score of 90% or better, within three attempts.
    • To access the training, use the AHIP website and log in. Agents who have certified with AHIP before should use the same username and password they used before. Agents new to the AHIP site will have to create an account. Ensure your WellCare ID is correct, update it, or insert it and proceed with the training.
    • After the training has been completed, agents must submit their transcripts to WellCare through the AHIP website. Producers who successfully complete AHIP will be recognized by their National Producer Number (NPN). A “Completion Transmission” page will display to confirm completion of the course. Agents can click on “Confirm Automatic Submission” to submit their AHIP to WellCare University.
  •  Upon completion of all training is successful, your status will be sent to WellCare’s Producer Certifications team. Agents who successfully complete all WellCare’s requirements and pass their background and license check will receive an email from WellCare stating that they are certified to sell. This email will include the agent’s WellCare Producer ID.