347 N. Pottstown Pike, Suite 200 | Exton, PA 19341

Meet Our Team

of Retirement Healthcare Experts


Tracy Russo, CLTC

President & CEO

With an extensive career in insurance, Tracy brings an educated and enthusiastic perspective to solving the needs of retirement healthcare. She began her career at HTA in 1998, where she worked managing and recruiting agents in the world of health insurance.  Throughout the years, she has grown to become a nationally recognized specialist and advocate for both Medicare and Long-Term Care education.

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Nicole 2019

Nicole Kennedy, CLTC

Director of Relationship Management

Since 2011, Nicole has been working in the insurance industry as a specialist in both Long-Term Care and Medicare.  Her knowledge and expertise has helped hundreds of agents and financial advisors in finding the best solution for their client’s needs.

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Kathy Bretzel

Director of Business Development 

Kimberly Russo

Vice President of Licensing
Denise 2019

Denise Wolverson

Office Manager
Brenda- 2019

Brenda Rich

Client & Employer Services Representative

Brenda Rich’s extensive business training and development experience plus a keen understanding of the Medicare business, makes her a natural fit as a member of the HTA Medicare Specialist team.   Her talents are utilized as a key specialist in presenting and training to Financial Advisors, Employee Groups and Human Resource professionals. She has helped countless individuals identify Medicare products that most fit their needs.

Prior to joining HTA in 2018, Brenda was a business owner for 19 years. She owned and operated 4 cafes and a Real Estate Agency.  Additionally, she spent time working at Highmark Blue Cross guiding individuals into their most appropriate health care coverages.

Brenda earned her bachelor’s degree from Drexel University. She is a member of the  Board of the Fox Chase Cancer Center Board of Associates, the Hatboro-Horsham Education Foundation and a  member of the Saving Lives Foundation.  She is also the founder of Dan’s Voice in memory of her husband , an organization for raising funds and awareness for individuals with laryngeal and esophageal cancer.

Brenda lives in Horsham, Pennsylvania and has two children.


Joan Miles

Client Services Representative

Joan Miles started her career at HTA in 2018 and provides a positive, easy to follow perspective to your Medicare transition.  She has an extensive background in education and brings those talents to individual clients as well as to our employer group presentations.

Prior to joining us at HTA, Joan taught in public and private school systems.  She also has experience training medical professionals how to document information using an electronic medical record (EPIC) that most hospitals use nationwide.

She earned her bachelor’s degree in Education from Westminster College in New Wilmington, PA.  She became a certified agent in 2019.

Joan currently lives in Morgantown, Pennsylvania with her husband and two sons.


Anya Phillips

Client Services Representative

Nadia Barry

New Business Coordinator

Stacy Watterson

New Business Coordinator

Jameson Weaver

Brokerage & Logistics Coordinator

Adam Bozarth

Advisor Services Representative

Jill Robinson

Licensing & New Business Coordinator

Advisor Services Division

HTA has a dedicated staff to quickly and accurately provide training, marketing tools, quotes, statuses and supplies to our network of Independent Advisors.

Employer Services Division

Our Employer Services Team is available to work directly with Employers and Human Resources to answer your toughest Medicare questions.  Please call or email us any time.  We can provide quality, accurate answers and draft a written response that you can forward to an employee if needed.

Client Services Division

Our Client Services Reps are available to help educate and provide guidance to consumers regarding Medicare Insurance, Long Term Care Planning and other Retirement Healthcare concerns.  Call in to schedule a no cost phone consultation.